Privacy Policy

1. Introduction

Your Insurance Pro ("Company," "we," "us," or "our") operates a website and related online services (collectively, the "Services") that enable consumers to request and compare insurance quotes from licensed insurance agents, brokers, and carriers. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, submit a quote request form, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the practices described herein, please do not use our Services. This Privacy Policy applies to all visitors, users, and others who access the Services ("Users" or "you").

2. Information We Collect

2.1 Personal Information You Provide

When you use our Services, including completing a quote request form, contacting us, or creating an account, we may collect the following categories of personal information directly from you:

• Identifiers: Full name, email address, postal address, telephone number(s), and date of birth.
• Insurance-Related Information: Type of insurance sought (e.g., auto, home, health, life), current coverage details, policy expiration dates, number of properties, vehicle information, health conditions, tobacco use, marital status, and annual household income.
• Financial Information: Details about your current insurance premiums, desired coverage amounts, deductible preferences, and payment history (where applicable).
• Demographic Information: Age, gender, education level, homeownership status, and household composition.
• Communication Records: Records and content of communications you have with us, including emails, phone call recordings (where permitted by law), text messages, and live chat transcripts.

2.2 Information Collected Automatically

When you access our website or use our Services, we automatically collect certain information about your device and usage, including:

• Device Information: IP address, browser type, operating system, screen resolution, and language preferences.
• Usage Data: Pages viewed, links clicked, time spent on each page, referring URL, and interaction with forms.
• Location Data: Approximate geographic location based on your IP address.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activity and to enhance your experience. The types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website anonymously. We use Google Analytics to analyze traffic.
• Targeting Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can manage your cookie preferences through your browser settings. For more information about opting out of interest-based advertising, visit the Digital Advertising Alliance at www.aboutads.info/choices.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Providing Services: To process your insurance quote requests, match you with licensed insurance agents and carriers, and facilitate quotes.
• Communications: To contact you via telephone, email, text message (SMS/MMS), or other means regarding your quote request.
• Marketing: To send you promotional offers and communication about products and services that may interest you.
• Analytics and Improvement: To analyze usage patterns, monitor and improve the performance of our Services.
• Legal Compliance: To comply with applicable laws, regulations, and TCPA/regulatory requirements.

4. How We Share Your Information

We may share your personal information with the following categories of third parties:

4.1 Licensed Insurance Agents and Brokers

When you submit a quote request, we share your details with matching licensed agents or brokers who will contact you with quotes. They are independent third parties and are governed by their own privacy policies.

4.2 Insurance Carriers and Underwriters

We may share your information directly with insurance carriers to evaluate your eligibility, calculate premiums, and process applications.

4.3 Service Providers and Vendors

We engage third-party service providers to perform functions on our behalf, such as website hosting, data analytics, email/SMS delivery, CRM, and call center operations.

4.4 Legal Disclosures

We may disclose your personal information when required by law, subpoena, or in good faith belief that disclosure is necessary to comply with legal processes or protect rights and safety.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information, including:

• Encryption of data in transit using TLS/SSL protocols.
• Encryption of sensitive data at rest using industry-standard algorithms.
• Access controls that limit access to personal information to authorized employees.
• Regular security assessments and vulnerability scanning.

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. You acknowledge that you provide your information at your own risk.

6. Your Rights and Choices

6.1 Opt-Out of Marketing Communications

You may opt out of promotional emails by clicking "unsubscribe" at the bottom of any email. You may opt out of text messages by replying "STOP". To opt out of telephone calls, you may request to be placed on our internal Do Not Call list by contacting us.

6.2 California Residents CCPA/CPRA Rights

If you are a California resident, you have specific rights under the CCPA/CPRA:

• Right to Know: Request disclosure of the personal information we collect and share.
• Right to Delete: Request deletion of your personal information, subject to legal exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: Opt out of the "sale" or "sharing" of your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise CCPA rights, email us at hello@yourinsurnacepro.com with the subject line "CCPA Request".

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected. Lead and consent records are retained for a minimum of five (5) years to comply with TCPA and telemarketing regulatory requirements.

8. Children's Privacy

Our Services are not directed to individuals under the age of eighteen (18), and we do not knowingly collect personal information from children under 18. If we learn that we have collected info from a child under 18, we will delete it immediately.

9. Third-Party Links

Our website may contain links to third-party sites that are not controlled by us. This Privacy Policy does not apply to those third-party services, and we are not responsible for their content or practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our Services constitutes your acceptance of the revised policy.

11. Contact Information

If you have questions, concerns, or complaints about this Privacy Policy or wish to exercise your rights, contact us at:

© 2026 Your Insurance Pro. All rights reserved.